Privacy Policy
Last Updated: December 4, 2024
This privacy policy explains how Lovable Labs Incorporated ("Lovable AI," "we," or "us") collects, uses, and protects your information when you use our website (lovable.dev) and AI-powered web development services. This policy applies to all users of our Lovable AI platform and services.
Read our Terms of ServiceOur Commitment to Your Data
How Lovable AI collects and uses your information to provide the best AI-powered development experience.
Information We Collect
Lovable AI gathers Account Information (name, email, payment details),Service Usage Data (prompts, generated code, project data), andAutomatically Collected Information (IP address, browser type, usage patterns) to operate our AI-powered web development services effectively.
How Lovable AI Uses Your Information
Data is used to provide and improve our AI engineering services, offer customer support, process payments, send service updates, maintain Lovable AI platform security, analyze usage patterns, and prevent abuse of our AI development tools.
Analytics and Tracking
Lovable AI uses tools like PostHog and Google Analytics to understand user behavior and website traffic. We also use cookies to maintain your session and remember preferences while using our AI development platform.
User Content Visibility
The prompts and code in your private Lovable AI projects are only accessible to you and authorized Lovable AI personnel for support and maintenance. They are not visible to other users unless you make a project public on our platform.
Our Guiding Principles on Privacy & Security
The foundation of how Lovable AI protects and manages your information across our AI development platform.
Your Rights & Control
You have the right to access, request correction, request deletion, and export your personal data from Lovable AI. Contact feedback@lovable.dev to exercise these rights regarding your AI development projects and account information.
Transparent Data Sharing
Lovable AI shares data with trusted third-party service providers as outlined in our Terms, with special protections and limitations in place for Enterprise Plan users of our AI development platform.
AI Service Improvement
Lovable AI may use certain data to improve our AI engineering services and train our AI systems for better code generation. Important exceptions and limitations apply, particularly for Enterprise users of our AI development platform.
Open Communication
Lovable AI provides clear contact channels for privacy questions at feedback@lovable.dev, support, and legal issues. We aim to respond to privacy inquiries about our AI platform within 7 business days.
What Information Does Lovable AI Collect?
Account Information
When you create an account with Lovable AI, we collect essential information to provide our AI-powered web development services:
- Full name and email address for account management
- Payment information for Lovable AI subscription services
- Profile preferences and settings within our AI platform
- Authentication credentials for secure access to your AI projects
AI Service Usage Data
To provide the best Lovable AI experience, we collect data about how you interact with our AI engineer:
- Prompts and instructions you provide to our AI development system
- Generated code, applications, and project files created by Lovable AI
- Usage patterns and interaction history with our AI platform
- Feature usage statistics to improve Lovable AI's capabilities
- Error logs and debugging information for AI service optimization
Automatically Collected Data
Lovable AI automatically collects technical information to ensure optimal performance:
- IP address and geographic location for security and localization
- Browser type, version, and device information
- Operating system details and screen resolution
- Referral sources and navigation patterns within Lovable AI
- Session duration and interaction timestamps
How Lovable AI Protects Your Data
We implement industry-standard security measures to protect your information across our AI platform.
Encrypted Data Transmission
All data transmitted to and from Lovable AI is encrypted using industry-standard TLS protocols.
Secure Storage
Your Lovable AI projects and personal data are stored in secure, encrypted databases with restricted access.
Access Controls
Strict access controls ensure only authorized Lovable AI personnel can access user data when necessary.
Regular Security Audits
Lovable AI undergoes regular security audits and assessments to maintain the highest protection standards.
Employee Training
All Lovable AI team members receive comprehensive privacy and security training to protect your data.
Clear Liability
Users are responsible for maintaining account confidentiality. Lovable AI's liability limitations are detailed in our Terms.
How Lovable AI Uses Your Information
1Service Provision and AI Enhancement
Lovable AI uses your data primarily to provide and improve our AI-powered web development services. This includes processing your prompts through our AI systems, generating code and applications, maintaining your project history, and continuously enhancing our AI engineering capabilities to deliver better results.
2Customer Support and Communication
Lovable AI uses your contact information to provide customer support, send important service updates about our AI platform, notify you of new features, and communicate security updates. We may also use this information to gather feedback about your experience with our AI development tools.
3Platform Security and Fraud Prevention
Lovable AI analyzes usage patterns and behavior to maintain platform security, prevent unauthorized access to AI services, detect fraudulent activities, and protect both individual users and the integrity of our AI development ecosystem.
4Analytics and Performance Optimization
Lovable AI uses analytics tools to understand user behavior, optimize our AI platform performance, identify popular features, and make data-driven decisions about product development. This helps us create a better AI development experience for all users.
Your Privacy Rights with Lovable AI
You have comprehensive control over your personal data and how Lovable AI uses it.
Data Access & Portability
Request access to all personal data stored by Lovable AI
Export your AI projects and generated code
Download your conversation history with our AI engineer
Data Control & Deletion
Request correction of inaccurate personal information
Delete your Lovable AI account and associated data
Opt out of data processing for AI training purposes
Exercise Your Rights
To exercise any of these rights regarding your Lovable AI account and data, please contact us at:
feedback@lovable.devWe aim to respond to all privacy inquiries within 7 business days.
Legal Framework & Compliance
Integration with Terms of Service
This privacy policy is part of our comprehensive Terms of Service for Lovable AI. In case of any conflict between this privacy policy and our Terms, the Terms shall prevail. For complete details about data usage, especially regarding AI training and Enterprise plan exceptions, please refer to our full Terms of Service.
AI Training Data Usage
Lovable AI may use certain anonymized data to improve our AI models and enhance code generation capabilities. Enterprise users have additional protections and opt-out options regarding AI training data usage as specified in their service agreements.
Enterprise Plan Protections
Enterprise users of Lovable AI benefit from enhanced data protection measures, including dedicated infrastructure, additional security controls, and special limitations on data sharing and AI training usage.
Cookies & Tracking Technologies
Lovable AI uses cookies and similar tracking technologies to enhance your experience with our AI development platform. These technologies help us maintain your session, remember your preferences, and analyze how users interact with our AI services.
Essential Cookies
- Session management for Lovable AI platform access
- Authentication state preservation
- Security and fraud prevention measures
- Basic functionality and user preferences
Analytics Cookies
- Usage statistics and performance metrics
- Feature adoption tracking for Lovable AI tools
- User journey analysis and optimization
- A/B testing for platform improvements
Privacy Policy Updates
Lovable AI may update this privacy policy from time to time to reflect changes in our AI services, legal requirements, or privacy practices. We will notify users of any material changes through our platform or via email.
Continued use of Lovable AI after privacy policy updates constitutes acceptance of the revised terms. We encourage users to review this policy periodically to stay informed about how we protect your data.
Privacy Questions? We're Here to Help
If you have any questions about this privacy policy or how Lovable AI handles your data, please don't hesitate to reach out to our privacy team.
Privacy Email
feedback@lovable.dev
For privacy-related inquiries
Response Time
Within 7 business days
For all privacy requests
AI-Specific Privacy Notice
Special considerations for AI-powered development services
AI Model Training
Lovable AI continuously improves our AI models to provide better code generation and development assistance. While we may use aggregated and anonymized usage patterns to enhance our AI capabilities, your specific code and private project details are protected according to your plan level and privacy settings.
Code Generation Privacy
When you interact with Lovable AI's code generation features, your prompts and the resulting code are processed by our AI systems. This data is used to provide immediate service and may be retained for service improvement, subject to the privacy controls and limitations outlined in this policy and our Terms of Service.
Data Retention for AI Services
Lovable AI retains user data as necessary to provide ongoing AI services, maintain project continuity, and comply with legal obligations. You can request data deletion at any time, though this may affect the continuity of your AI-generated projects and our ability to provide personalized assistance.
Ready to Build with Lovable AI?
Start creating amazing web applications with our AI engineer while knowing your data is protected by industry-leading security and privacy practices.